
Initialise Your Property Onboarding
Simple. Digital. Zero Upfront Cost.
Complete your digital onboarding in under 3 minutes. Select your service tier, specify your room requirements, and our assigned local Community Scout will contact you to verify your property and launch your listing.
Frequently Asked Questions About Landlord Onboarding
Does completing this onboarding lock me into an exclusive contract?
No. Roomla works on an open, non-exclusive agreement. If you find your own tenant before we present a vetted applicant, you owe Roomla nothing.
When and how do I pay the fee?
You never pay anything upfront. For Placement (R450), the fee is only deducted from the tenant's first-month rental deposit upon successful move-in. For Rent Collection (R79/mo), it is automatically deducted when rent clears.
What happens after I submit this onboarding form?
A Roomla Onboarding Officer will call or WhatsApp you within 2 business hours to verify your listing details. Next, your local Community Scout is dispatched to photograph and verify your rooms.
Can an admin send me this link directly?
Yes. Roomla consultants and community agents frequently share pre-configured onboarding links via WhatsApp to converted landlords for fast, hassle-free completion on any smartphone.
Need immediate assistance with your property listing? Contact our Landlord Support Desk or call +27 10 500 2420.